SC-201 theGuard! ServiceDesk Advanced

Target Group:
Customers (Service Manager und Administrator), who what to implement and configure the theGuard! ServiceDesk.
Partner, who what to implement and configure the theGuard! ServiceDesk on customer site.

Prerequisites:
theGuard! ServiceDesk Basic Workshop (SC-101) or training on site organized by Realtech AG.

 Contents:

Extended configuration	Configuration examples for workflows, Report configuration, Management areas, Authorization workflows
Additional components of theGuard! ServiceDesk	Inventory, Component management, Business Monitoring

Course Aims: In this course you will learn details about the different functions of theGuard! ServiceDesk.

 

Max number of participants:	10
Duration:	2 days
Course language:	English

                      
 Price per participant: 1360.00 Euro ex. VAT

 Dates:

on request

Have questions about theGuard! Software Trainings?   Contact REALTECH Or call us: +49(6227)837 0

Brochure Flyer ServiceDesk Advanced-Workshop SC-201