Contents:
| Basics |
Predefined, flexible solution workflows, Preparation of workflows for internal or external use |
| Configuration |
Function of Workflow, Single Workflow, Multi Workflow, Formdesigner, Form fields, Mailaction, SubCall, User Exits |
| Integration into ServiceDesk |
Convenient examples for embedding of ServiceDesk functionalities to the support area of ServiceDesk |
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|
Course Aims:
In this course will learn details about the different functions of theGuard! ServiceCenter, which are important for theGuard! ServiceDesk workflows. All components of theGuard! ServiceDesk and its architectures are introduced. Integration of Business monitoring – functions inside support structures. Conveniant examples for user-bonded calls for assigned system components. |
| Max number
of participants: |
10 |
| Duration: |
2 days |
| Course language: |
English |
Price per participant: 1360.00 Euro ex. VAT
Dates:
